Contract Between Patients and Service Providers

This contract outlines the terms and conditions under which Dr Nancy London Pvt Ltd (hereinafter referred to as “the Clinic”) provides aesthetic services to its patients (hereinafter referred to as “the Patient”). The aim of this agreement is to ensure clarity and mutual understanding regarding the services offered, patient consent, confidentiality, payment policies, and the responsibilities of both parties.

Services Provided

The Clinic commits to offering the following aesthetic treatments to the Patient including, Anti-ageing injections, laser hair removal, PDO thread lifts, Botulinum toxin for hyperhidrosis, and vitamin injections. Each treatment is designed to enhance the Patient’s natural beauty and well-being through safe and effective methods.

Consent to Treatment

Before receiving any treatment, the Patient agrees to provide informed consent. This involves understanding the nature and purpose of the proposed treatments, being informed of potential risks and benefits, and having the opportunity to ask questions and receive comprehensive answers. The Clinic will provide detailed information and ensure the Patient’s full understanding and agreement before proceeding.

Confidentiality

The Clinic is dedicated to maintaining the confidentiality of the Patient’s personal information and medical records. All data will be securely stored and only shared with authorized personnel involved in the Patient’s care, unless disclosure is required by law. The Clinic adheres to strict confidentiality policies to protect the Patient’s privacy.

Responsibilities of the Clinic

The Clinic agrees to perform all treatments with due care and skill, ensuring that each procedure is conducted by qualified professionals. The Clinic will maintain a clean, safe, and welcoming environment, provide detailed pre- and post-treatment care instructions, and respect the Patient’s privacy and confidentiality at all times.

Responsibilities of the Patient

The Patient agrees to provide accurate and complete health information, follow pre- and post-treatment care instructions, inform the Clinic of any changes in health status, attend scheduled appointments, and notify the Clinic in advance if unable to attend. The Patient also agrees to make payments for services as per the Clinic’s payment policy.

Payment Terms

The Patient agrees to pay for all treatments received according to the Clinic’s pricing structure. Payments are due at the time of service unless prior arrangements have been made. The Clinic accepts various forms of payment, including credit card, debit card and cash. For certain treatments, the Patient may be required to provide a deposit.

Cancellation and Refund Policy

Appointments cancelled with less than 48 hours notice may be subject to a cancellation fee. Refunds for treatments already provided will be evaluated on a case-by-case basis and are not guaranteed. The Clinic aims to handle cancellations and refunds in a fair and transparent manner.

Complaints and Disputes

The Clinic strives to provide the highest standard of care and service. If the Patient has any complaints, they should be directed to [ Dr Asit Kumar] at [Dr Nancy London Pvt Ltd]. The Clinic will endeavor to resolve any complaints promptly and to the Patient’s satisfaction. Any disputes arising from this contract will be subject to the laws of [Jurisdiction].

Termination

Either party may terminate this contract with written notice. The Clinic reserves the right to terminate the contract if the Patient fails to comply with the terms and conditions. Termination of the contract does not affect the Patient’s obligation to pay for services rendered up to the date of termination.

Agreement

By signing a contract, the Patient acknowledges that they have read, understood, and agree to the terms and conditions outlined above. This agreement ensures that both the Clinic and the Patient are aware of their rights and responsibilities, fostering a professional and respectful relationship.